Minnesota's Road to Volunteer Drivers Virtual Forum Series with State of Minnesota wordmark over an aerial view of a road and autumn leaves on treesWednesday, February 17, 2021
9:30 – 11:30 a.m. CST



This will be the fourth stop in the MCOTA volunteer driver virtual forum series, Minnesota's Road to Volunteer Drivers. The purpose of this virtual forum is to learn about how to start a new volunteer driver program.



9:30 – 9:45 a.m.

Will Phillips, State Director, AARP Minnesota

How to Start a Volunteer Driver Program

9:45 – 11:30 a.m.

Jennie Rowland, Big Woods Transit, Arrowhead Area


Will Phillips Headshot Will Phillips is state director of AARP Minnesota, a non-profit, non-partisan membership organization with more than 660,000 Minnesota members. He leads AARP staff and volunteers in advocacy, community engagement, and education to help fight for and equip Minnesotans ages 50+ to live their best lives. Will has served AARP in multiple roles, including as senior advisor in the AARP campaigns shop, where he ran national and multistate advocacy campaigns and as associate state director for advocacy with AARP Georgia. Will's passion and experience is in building teams and executing strategies to engage and empower citizens to shape and influence public policy — work that has spanned more than two decades and roles with multiple non-profit, social impact organizations. Will is a native Hoosier and a graduate of Butler University. He resides in Minneapolis with his spouse and children.

Jennie Rowland Headshot Jennie Rowland is a registered member of the Rocky Bay First Nations in Ontario, Canada, and a descendant of the Bois Forte Band of Chippewa in northern Minnesota. She belongs to the Golden Eagle Clan. The Bois Forte Reservation is located about an hour south of the Canadian border. Jennie has spent more than 30 years dispatching and moving people and equipment in a timely manner. She has extended her skills into public transit and has been involved on the ground floor of the program development for Bois Forte Public Transportation, Big Woods Transit, Wii-doo-kaa-ge NEMT, and their new volunteer-driver programs.


The virtual forum is free to attend, but registration is required. After you register, you will receive an email confirmation with Zoom login information for the forum. You will also receive an email reminder with the login information one day prior to and one hour prior to the start of the event. Your login information should not be shared with others; each person must register individually.

Please note: By registering for this forum, you will automatically be registered for all forum series events. You may attend as many as you wish using the same Zoom information. If you have previously registered for any other forum events, you do not need to register again.

If you're unable to join the live broadcast, a recording with captioning and ASL interpretation will be available here following the event.


MnDOT invites and encourages participation by all. This event will include live captioning and ASL interpretation.

If you need a foreign language interpreter, documents in an alternative format (such as braille, large print, or a different language), or another reasonable accommodation for this web page, registration, or event, please contact Kaydee Kirk at least two weeks before the event by email at [email protected] or by phone at 612-626-5854.

Questions for the MCOTA Volunteer Driver Virtual Forum Series

You can submit questions for any of the virtual forum series topics now or at any time. Questions will be shared with the relevant speakers ahead of time. You can also submit questions during the live events through the Zoom webinar Q&A feature. Submit questions related to the MCOTA Volunteer Driver Virtual Forum Series topics before the event.

Virtual Forum Access

This webinar will be hosted using Zoom. We recommend that all registrants test their connection prior to the workshop using Zoom's test meeting. If you are new to Zoom, we recommend viewing the Zoom Tips for Joining and Participating in Webinars tutorial page.

Professional Development Hours

To the best of our knowledge, this event meets the continuing education requirements for 2.0 Professional Development Hours (PDHs) credit. If you participate in the virtual forum and would like to request a PDH form, please email [email protected] after the event. We will email the form to you following the event.

More Information

Please contact Kaydee Kirk at 612-626-5854 or [email protected] with any questions.


Sponsored by the Minnesota Department of Transportation (MnDOT), the Minnesota Council on Transportation Access (MCOTA) in partnership with the Minnesota Volunteer Driver Coalition.